سياسة الاستبدال

Return Policy – Al-Tariq Al-Tasee’n Store At Al-Tariq Al-Tasee’n Store, we prioritize our customers' satisfaction, so we provide a flexible return policy to ensure a comfortable and confident shopping experience. 1. Return Conditions The customer can request a product return within 3 days from the date of receipt, provided that: The product is in its original condition and unused. All accessories and the original packaging are intact. The invoice or proof of purchase is attached. 2. Returnable Products Products received with incorrect size or color. Products with a manufacturing defect. Products that do not match the description displayed in the store. 3. Non-Returnable Products Used or damaged products due to misuse. Products with opened packaging if they require sterilization or have health considerations. Special offers or discounted products (except in case of a manufacturing defect). 4. Return Method The customer contacts us via customer service and sends the order details. The product is inspected, then a suitable replacement is sent to the customer after confirming that the return conditions are met. The customer may bear shipping fees if they wish to exchange for personal reasons without any store error. 5. Processing Time Return requests are processed within 2–5 working days from the date of receiving the product and completing the inspection. 6. Contact Us For inquiries or return requests, please contact: Al-Tariq Al-Tasee’n Store